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Schenectady principal invites texting

In this January 2013 photo, Schenectady High School Principal Diane Wilkinson explains how students and parents can use Google Voice to improve communication with her.
Photographer: John Enger
In this January 2013 photo, Schenectady High School Principal Diane Wilkinson explains how students and parents can use Google Voice to improve communication with her.
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It was a plea written long after the school day ended, by a boy who didn’t expect anyone to hear him. “I’m failing math and I don’t know what to do,” he wrote. He texted the message to a new number set up by Schenectady High School Principal Diane Wilkinson, who had been entertaining messages about ice cream machines and Christmas caroling. Unbeknownst to him, she was responding to every message she received. And when ...


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