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National Grid gas users undercharged

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About 40,000 National Grid customers in eastern New York recently received bills that were $10 less than what they actually owed.

The incorrect bills that went out were the result of a clerical error, said National Grid spokesman Patrick Stella. The error reflected an incorrect cost per therm — a unit of natural gas — on the supply side of the bill and affected natural gas customers who were billed in the first few ...

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