Mohonasen back online

After seven days without internet service, the Mohonasen Central School District has been recoupled
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After seven days without Internet service, the Mohonasen Central School District has gotten back on the Information Superhighway.

Officials from Verizon confirmed Mohonasen was reconnected to the Internet after the district’s four schools spent the week without use of the Internet, e-mail or their Web sites. Verizon spokeswoman Heather Wilner was unspecific about what caused the prolonged outage, but said the issue was resolved without replacing hardware at the school.

“We believe there was a network software issue that was causing the problem,” she said.

The disconnection appeared to affect some of the eight BOCES groups belonging to the Northeastern Regional Information Center. The St. Regis Falls Central School District in Franklin County was also left without a connection to the Web; another six districts across New York experienced significant difficulties with their service.

The outage disrupted everything from Mohonasen’s library system to the district’s ability to issue direct deposit paychecks for employees. Some teachers provided students with extensions on research papers and projects reliant on Web research.

Wilner suggested some of the delay in restoring service stemmed from the broad array of schools connected to the network. She said Mohonasen’s service was restored sometime after 6 p.m. Wednesday.

“It was just a matter of getting all the appropriate parties together to figure out what was causing the problem,” she said.

Wilner declined to discuss the cost incurred by the problem. She said it’s unclear what compensation, if any, the district will receive for its time without the service.

“The most important thing is that they’re up and running,” Wilner said,

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