Clifton Park DMV to undergo expansion, updates by spring

'Our goal is to have people come in and out as quickly as possible'
Activity inside the Clifton Park DMV office is seen on Wednesday, Dec. 19.
Activity inside the Clifton Park DMV office is seen on Wednesday, Dec. 19.

Saratoga County will begin an expansion and renovation project at its Department of Motor Vehicles location in Clifton Park.

Work on the renovations will begin this month and be completed by May, Saratoga County Clerk Craig Hayner said on Wednesday. 

The 1,300-square-foot expansion will cost $413,636, bringing the total office size to 4,868 square feet.

The expansion and renovation project will include an increase in the number of customer transaction windows as well as the addition of two dedicated “fast lanes” for quick transactions, such as vehicle registration renewals, license renewals and plate surrenders. 

The new layout will feature a more spacious lobby with natural and energy-efficient lighting with a dedicated testing area.

The renovations will be done in phases over the next six months to limit interference with day-to-day activities in the office, which will remain open during the construction period.

The expansion will lead to the creation of one new full-time job at the site, and four new part-time jobs.

Plans to renovate the Clifton Park office have been in development for at least a year. Of the county’s three offices — in Ballston Spa, Wilton and Clifton Park — the Clifton Park office receives the most foot traffic, Hayner said.

Recent technology improvements have been made to the Clifton Park location, but the county’s aim was to invest even further into the site to accommodate its growing traffic.

High traffic at the Clifton Park location, Hayner said, is a result of a handful of different factors, including the county’s “RENEW HERE” marketing campaign that encourages residents to conduct transactions at local DMV offices rather than online or through the state DMV. 

Saratoga County, according to Hayner, collects approximately 12.7 percent in revenue generated from transactions conducted at each of the county-operated DMV offices. 

In 2017, DMV revenue from Clifton Park office exceeded $600,000 after expenses had been paid,, including rent and payroll. That amount is projected to exceed $800,000 for 2018.

The main goals of the renovations are efficiency and faster service, Hayner added. Ideally, most people will be in and out of the renovated location in five to seven minutes.

“Our goal is to have people come in and out as quickly as possible,” Hayner said.

Categories: News, Saratoga County, Schenectady County, Your Niskayuna

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