SCOTIA — Jumpin’ Jack’s in Scotia, which opened amid new COVID-19 restrictions Tuesday, has closed again after problems with its new phone ordering system, the drive-in said on Facebook Thursday.
Jumpin’ Jacks had switched to an ordering system where customers phoned in their orders from their cars to preserve social distancing amid the COVID-19 outbreak. The orders were then brought to the customers’ cars.
But there were problems with the phone system, including dropped calls. They also instituted a single number to call that would place callers in a line to be served, one number each for food and ice cream.
However, by shortly after 2 p.m. Thursday, the drive-in announced that it would be closing “until further notice.”
“We are having trouble with the phone system. We will keep you updated with a reopening day/time,” the post read. “Thank you for your patience!”
They also updated their cover photo with a photo that read “Unfortunately we are closed until further notice. Please check back for updates!”
The celebrated drive-in restaurant’s brief reopening this week came nearly six weeks later than normal due to the coronavirus pandemic. The restaurant had attempted to devise a way to make the spring and summer staple work while keeping everyone safe.
Comments on the Jumpin’ Jack’s closure post were supportive, with many wishing them a quick return.
“Sad to hear this, but I’m sure the community will totally understand!” one woman wrote. “New systems just need the kinks worked out. We will be here when you reopen!”