A data security breach at a New Jersey independent payments processor has prompted TrustCo Bank Corp. to reissue credit cards to affected customers.
The Glenville bank holding company is one of many banks nationwide impacted by Heartland Payment Systems’ Jan. 20 announcement about the breach. TrustCo Vice President and Treasurer Kevin Timmons would not specify how many cards are going out, but they were reissued immediately after the bank learn about the problem.
“It’s what we’re doing. I wouldn’t say we’re committed to always doing it,” Timmons said.
An internal investigation at the Princeton, N.J.-based Heartland in mid-January found that malicious software had compromised its processing system. The company said the breach did not compromise merchant data, cardholder Social Security numbers, unencrypted identification numbers, address or telephone numbers. Heartland has not specified how many consumers were affected by the breach, but it has contacted over 150,000 merchants about it.
TrustCo regularly responds to large-scale security breaches with mass credit card reissuances. Last year, it reissued 13,000 credit cards after the Scarborough, Maine-based Hannaford Bros. Co. revealed it was the victim of hackers.
TrustCo again sent out new cards in the wake of a breach at the Framingham, Mass.-based TJX Companies in 2006 — a move that cost the bank about $20 per affected account. Last year, TrustCo and several other banks sued TJX, the parent of the T.J. Maxx and Marshalls chains to recoup money they spent reacting to the breach. That case is still pending in federal court.