ALBANY -- The Capital District Transportation Authority has launched a page on its website listing taxi services by county and major city.
The page, located at cdta.org, also includes a customer comment form and a passenger bill of rights.
The web page is being launched as CDTA continues the process of taking over regulatory oversight of the region's cab service.
“We launched this new section of our website in time to assist people looking to travel safely during the holiday season,” said CDTA board Chairman David M. Stackrow.
“Insuring that customers know they are using credentialed providers will make it easier to find a taxi, and the new comment form will allow customers the ability to offer feedback in one central location," he said.
State legislation approved over the summer gave CDTA oversight of taxi companies, which has been regulated on a community-by-community basis.
While the goal is to improve taxi service and make it more consistent, pressure has continued to intensify for the state Legislature to allow Uber and other ride-sharing services in upstate communities, including the Capital Region. Uber has been advertising on local television.
Development of a common ordinance that municipalities can adopt is underway. It was expected to be presented to local municipalities in early 2017, CDTA officials said.