After one year in business, the Rivers Casino results aren’t as good as expected.
As a customer, it’s obvious to me some of the things they could do to increase business.
They need to make their casino more user friendly. They need many more handicapped parking spaces. They don’t need the noise from the PA system. They don’t have to overcharge for food and drinks.
Drinks are traditionally free in gambling casinos — the word is they are in the new Catskill casino.
I think that if some of these suggestions are implemented, customers would feel more welcome and business would increase.