Careers at The Daily Gazette
- Circulation department -
- Call Center - Retention Specialist
- Call Center - Operations Manager
- Inside Sales Rep Full Time
About these positions:
Call Center - Retention Specialist
The Call Center Specialists will be responsible for making and receiving phone calls from existing customers as a part of the customer service department. Sales and Service. The purpose of this position is customer satisfaction. Also responsible or revenue growth, profit growth and additional customer growth.
Call Center - Operations Manager
Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Inside Sales Rep - Full Time
Candidate should have strong sales skills and inside business-to-business sales experience. Requirements include proficiency with computers and ability to communicate effectively and clearly. Candidates should be extremely goal oriented, creative, positive, and self-motivated. Additionally, candidates should possess excellent telephone, interpersonal skills and time management skills. Ability to work in a fast-paced, goal orientated innovative team environment is required. Candidate must have a minimum three years’ sales experience, and knowledge of online sales.
It is critical that the person in these positions thrive in a high energy environment.
Sales candidates must possess a hunter mentality and tireless work ethic. Willingness to make a high volume of daily sales calls, including prospecting new accounts on a daily basis, is essential. A college degree is preferred.
For the digital advertising operations & traffic coordinator, experience managing all aspects of digital ad campaign management in a sales environment is strongly preferred.
All sales positions - as well as the advertising customer service representative position - require access to a car daily and a valid driver's license.
All positions also require basic knowledge of Microsoft Office.
The Daily Gazette, celebrating its 120th anniversary, offers a full range of traditional and new media products including a daily and weekly newspapers, niche publications, web sites, a full range of digital marketing services, event marketing, and more. Our products have the best quality and quantity of media reach in our market, driving exceptional returns on investment for our advertising partners.
The Daily Gazette Co., Inc. Equal Employment Opportunity Policy:
The Daily Gazette co., Inc, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addiiton to federal law requirements, The Daily Gazette Co., Inc, complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recuruiting, hiring, placement, promotion termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Daily Gazette Co., Inc, expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Daily Gazette's employees to preform their job duties may result in discipline up to and including discharge.
E-mail a cover letter, salary history and resume to Paula Opel, Director of Human Resources, at email@example.com. Please state the position for which you are applying in the cover letter.